We kindly request you to carefully review the description of each product on our website. In the event that there are aspects that do not meet your satisfaction but are detailed on the page, we cannot assume responsibility for them.
La Wall specializes in the production of hyper-realistic, customizable wall coverings that replicate materials with artisanal qualities, weathered surfaces and worn textures -features that can easily be edited using the template we provide-.
These characteristics blend harmonically with any minor imperfections that may appear in our material due to the hand-made nature of certain phases of the production.
Below, we outline the possible minor imperfections that our product may present:
The varnish on sheets with a matte finish is applied manually. It is possible to find areas with gloss that the customer will need to touch up during installation.
The templates are a product exclusively reserved for la WALL clients. The customer agrees to read the usage instructions included in the template file. We do not accept responsibility for any mismatches that the customer may cause in the final artwork due to improper use of the template.
The copyright for the images included in the templates is protected. Their use is limited to the production of sheets at la WALL.
La WALL cannot be held responsible for the copyright and use of the images provided by the clients.
RIGID molded and printed PVC FILM. La Wall sheets are primarily made of polyvinyl chloride (PVC), plasticizers, and additives. Some of our models are varnished with water-based polyurethane. You can request any technical information you need from us.
You can request all the technical information you need.
CONTACT WITH WATER
We recommend conducting tests, especially on varnished sheets, as we have not tested their resistance to prolonged immersion in water.
HEAT RESISTANCE/DEFORMATION
he sheets should not be exposed to sources of intense heat. Likewise, it is advisable to avoid exposure to direct sunlight and high temperatures, as they may deform, just like any other plastic sheet.
It is very important to unroll them once unpacked and to keep them flat.
FIRE RESISTANCE
Our PVC supplier does not provide any fire resistance certification for the PVC sheets used in the production of our products. As informed by our supplier, PVC has good chemical resistance properties and exhibits fire resistance behavior.
If the customer requires a fire-resistant material, they should contact us so we can assess the possibility of using a PVC with fire resistance certification
DANGEROUS REACTIONS
None.
THERMAL DECOMPOSITION
None, under normal conditions of use. In inadequate and extreme processing conditions, thermal decomposition could occur, potentially generating carbon monoxide, carbon dioxide, nitrogen oxides, and flammable mixtures
At LaWall (Arsus Paper S.L.), we are committed to:
Delivering the material manufactured in accordance with the specifications detailed in the proforma and within the timeframe outlined therein.
In the event that we do not meet these terms, we will refund the full amount of your order once the material is returned to us in its original and intact packaging. Apart from the return and refund mentioned, LaWALL will not offer any other form of indemnification or additional compensation. If you wish to make a return, you must notify us within 3 business days of receiving the material. Following that notification, we will provide you with the necessary instructions.
We only accept payments by bank transfer. The customer must include their tax name and the proforma invoice number in the bank transfer for the payment to be validated.
In the proforma invoice, we indicate the maximum delivery date we propose at the time of issuing this invoice, based on the available dates in the production calendar plus the transit times provided by our courier service.
If the order is delivered after the maximum delivery date, ARSUS PAPER S.L. will offer a refund of the order amount, provided that the Customer has complied with the final artwork delivery deadline specified in the proforma invoice.
The maximum delivery date will be confirmed to the customer at the time they send the payment receipt. If the delivery date is no longer available once the customer makes the payment, we will propose a new maximum delivery date. If the customer rejects this new date, we will refund the full amount of the payment.
La Wall guarantees confidentiality in ALL ASPECTS AND BY ALL MEANS within the framework of the business relationship between both parties.On the client’s part, he/she agrees that the payment and receipt of the material under the agreed conditions constitute full and satisfactory fulfillment of La Wall’s obligations, with no additional commitments from either ARSUS PAPER S.L. or the customer.
If the customer wishes to propose a collaboration agreement or sales contract to Arsus Paper S.L., they must do so prior to formalizing the order. We do not accept the signing of contracts or conditions by the customer once the production of the order has begun.
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