The standards apply to each part of any Contribution as well as to its whole. Security by design Data security is at the heart of our business. Analytics and Performance Cookies This is further demonstration of our commitment to Nigeria, . When the request is submitted to TLScontact, we will send you a confirmation of acknowledging your request and will process or hand over your request to our Client without undue delay. We may pass your personal data to our third-party service providers, subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to deliver your documents to you by courier). This should be the same Visa Application Centre as your appointment. Chat rooms; You will be contacted by our Visa Application Centre when your passport is ready for collection. We may make changes to these terms 2. Business interruption, loss of anticipated savings; Any software used in the provision of our site; For any and all claim with regard to the decision made with regard to your application please contact directly HMPO on the following link, Biometrics Enrolment service on the following link and for DNA testing on the following link. The type and categories of personal data that we collect is dependent on what service you are applying for. The Customer represents and warrants that he or she has the requisite capacity to contract and to acquire any and all of the Services offered by TLScontact. Rules about linking to our site We obtain personal data about you when you use our website, when you come to our TLScontact Application Centre as a visitor and/or when you use some of our Added Value Services (AVS). Any content you upload to our site will be considered non-confidential and non-proprietary. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any Services you have paid for but not received. 12.2 You must ensure that the details provided by you on registration or at any time are correct and complete and inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively. 19. This step is mandatory in order to be able to register to your account. Which countrys laws apply to any disputes? For more information about how long the Client keeps your personal data, please contact His Majestys Passport Office/UKVI. 6.1.2. Is stored for only as long as required to process service; I consent to receive regular promotional offers, advertising, and other travel and visa related marketing information from TLScontact. To learn more about third party cookies, please refer to third party websites. Designed to enhance your visa application experience. Any equipment or network on which our site is stored; Our Visa Application Centre is open for new appointments. This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. 4.1 The price is payable in full on the day the Customer books its appointment, in accordance with the procedure specified on the Website, by secure payment method: By using our site you accept these terms We strongly recommend you read their privacy notices too (including the information provided in the application forms). Travelling to the UK Our Privacy Notice; Here are the mandatory steps to apply for a Schengen visa. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We do not represent that content available on or through our site is appropriate for use or available in other locations. Which cookies do third parties set on our websites? Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. 7. These terms were most recently updated on January 2019. If the right of cooling off is exercised within the aforementioned period and the Service has not even started, solely the price for the Services shall be refunded to the Customer, no later than 14 days after TLScontact has received notification of the Customers decision to cancel. If you already have an account, please login here. By any other means of payment accepted by TLScontact after these Terms of Service have come into force. If you want to use and track your visa application for free in real time and anywhere, please download it from Track My Application page. 7.8 If TLScontact is in breach of contract or negligent in relation to any application submitted, resulting in the passport or citizenship application not being granted or loss of Customer passport, TLScontact will refund to the applicant the amount of the service fee paid only. TLScontact will issue a receipt for the transaction upon receipt of payment. In all cases, TLScontact will provide you with a substantive . Please choose your browser and click on the respective link. Our Visa Application Centre in Lagos Ikeja is open for new visa applications. Information communicated via the Website is processed in accordance with legal requirements regarding personal data protection and the information system used ensures optimal protection of this data. to collect your passport or get our Express Courier Return service. Send you communications and notifications concerning the status of your chosen service. without TLScontacts express prior written authorization, for which TLScontact shall be entitled to request a financial compensation. Our Clients are data controllers within the meaning of the GDPR and TLScontact may either act as a data controller or a data processer depending on the nature of the services/processing concerned. 12. TLScontact companies Kindly note that we reply to the inquires sent only in English. Loss of profits, sales, business, or revenue; If you use our site for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Find out all mandatory steps to apply for a UKVI visa. We collect in particular the following categories of personal data: If our provision of the Services or support for the use of our site is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Log in to your TLScontact Account. If you want to use and track your visa application for free in real time and anywhere, please download it from Track My Application page. Immediate, temporary or permanent removal of any Contribution uploaded by you to our site; Do not visit the Visa Application Centre until you have received this email. The e-mail address is not made public and will only be used for password reset and application process updates. TLScontact is a registered trademark. _gid Google Analytics Used to distinguish users 24 hours For example cookies can help the website remember you and during your next visit you wont have to choose your preferred language again. 1. When we collect personal data through forms, including but not limited to electronic forms, we will indicate the mandatory fields via asterisks. 7. 7.7 In particular, TLScontact shall have no liability for any delays, loss or damage to any application or to any passport or other documents, including the DNA sample/results or the biometric enrolment, caused by, or occurring whilst any application, passport or any other document is in the possession of, any third party postal or courier service, including transportation of applications, passports or any other documents between TLScontact and the UKVI/HMPO or between TLScontact and the accredited DNA testing laboratory or when being returned to the Customers address. Please provide a valid email address in order to receive the confirmation mail from us. TLScontact will issue the Customer with an invoice upon payment of the Service. We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. This topic does not exists in this language Centre Information; Added Value Services; Address and opening hours; Application Information; Application Process; Visa Application Fees All payments related to TLScontact services should be made directly via our website or at our visa application centre. TLScontact does not provide visa services via Facebook, Instagram, or any other social media platform. We will use, store or otherwise process any of your personal data in accordance with the terms of this Privacy Notice, including but not limited to: You also agree: Watch the video. 2. In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings); The views expressed by other users on our site do not represent our views or values. TLScontact will aim to respond to you within three business days, providing either a substantive response to your message or informing you of when you can expect to receive a substantive . You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. Complete your application form Prepare your supporting documents Make an appointment Breach of the Terms of Use TLScontacts liability TLScontact is part of the Teleperformance Group, the worldwide leader in outsourced omnichannel customer experience management, providing excellent customer experience at every opportunity, serving governments and companies. Prepare your supporting documents We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. For further information on payment terms, please leave a message on the Contact us page of the Website. Separate guidance is available for travellers entering Wales, Scotland and Northern Ireland. 6.1 Online purchase of Services from a TLScontact Centre located in the European Union The Customer is invited to take note of all of the points mentioned in clause 6.1.2 below in order to fully understand the circumstances liable to render the right of cancellation inapplicable or limit the refund. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. 1.4. Too busy to come to our centre during standard opening hours? Contain any advertising or promote any services or web links to other sites. We will share personal data with third parties: Please note that if you applied as part of a family group, decisions are made separately, and each person will be notified individually when their passport is ready for collection. We will only disclose personal data that is necessary to deliver the services concerned. We are not responsible for events outside our control. Request feedback to improve the quality of our services; twitter.com 21 Oct 2020 Update on UK Visa Application Centres: Our TLS contact Visa Application Centres in Nigeria are currently closed. in connection with an order for goods or services), the data you provide will not be covered by this Privacy Notice. Please enter a password of 8 to 20 characters that includes upper-case, lower-case and numbers or special characters. The Customer is advised that: When TLScontact acts as a data processor it collects and processes personal data only on behalf and under the instructions of its Clients. The purpose of this cookies policy (hereinafter the >Cookies Policy) is to explain how and why we use cookies to ensure you remain informed and in control of your information. Address: Keeping you in control We will always verify and validate any individuals claiming to be your representative before accepting any information about you. Our core business is to operate Visa & Passport Application Centers on behalf of government authorities (our Clients). Through the implementation of our Binding Corporate Rules you can rest assured that your personal data is protected when transferred internationally within Teleperformance Group. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. We reserve the right to amend this Cookies Policy from time to time to ensure it remains up-to-date and accurately reflects how and why we use cookies. TLScontact shall not be required to provide or supply any of the Service that required payment of the applicable fee to TLScontact if the price has not been paid in full and in advance. Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise. OVERSEAS TRANSFER OF YOUR PERSONAL DATA TLScontact New UKVI Visa Application Centre in Victoria. Legitimate TLScontact employees will never ask you to make payment via telephone or social media. All such rights are reserved. Before making the payment, you are advised to consult the bank that issued your payment card regarding any charges and interest you may incur by using this payment method. Our site is directed to people residing in Nigeria. If you need to travel urgently, please contact UKVI for assistance. Provide you with additional services that you request relating to your application/service, we may in particular use your personal data to process any Added Value Services (AVS) that you request, relating to your application/service, for example a courier delivery service to ship your application documents to your address of choice; You must keep your account details safe This Client may share your personal data with an applicable governmental, regulatory, or enforcement authority for the prevention of crime or terrorism. For any question as to such fees please consult the following link. TLScontact is part of the Teleperformance Group, the worldwide leader in outsourced omnichannel customer experience management, providing excellent customer experience at every opportunity, serving governments and companies. You will find below some useful information and links to help you. for the duration of the provision of the service, during your presence in our premises, for maximum 1 month regarding CCTV images and for 1 year from the last contact with you regarding marketing communications, where applicable and permitted by the local legislation). You can turn off cookies for our website through the settings page on your browser. 1.5. WHO HAS ACCESS TO YOUR PERSONAL DATA? Give the impression that the Contribution emanates from Limited Liability Company TLScontact (RU) (abbreviate: LLC TLScontact (RU)), if this is not the case; Strictly Necessary Cookies Complete your application form This amount has been decided in agreement with the Consular Authority and corresponds to the different services provided by TLScontact Visa Centre: Appointment bookings; Welcome; Visa application reception; Information collection; Data processing; Google Analytics help TLScontact to understand how visitors engage with their sites or apps. Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence; You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. These terms of use refer to the following additional terms, which also apply to your use of our site: Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). IMPORTANT INFORMATION Such data processing are based on the execution of the contract between TLScontact and its Client and on the compliance with legal obligations. For more information about potential use of profiling by the Client, please contact His Majestys Passport Office/UKVI. The Customer acknowledges that he or she has read and understood these Terms of Service and agrees to abide by them, without any reservation, either by checking the relevant box before submitting the Service order online (TLScontact Centre). How can you manage your cookie settings? TLScontact Lagos Phone Number Ikeja - +234 1 269 2188-92, 2615047 Fax: +234 1 261 5047 Website Login: https://uk.tlscontact.com/ng/los/index.php ADDRESS OF TLSCONTACT ABUJA Uk Visas Application Centre, Third Floor, EL-Yakub Building Beside Metro Plaza PLot 1129, Zakaria Maimalari Street, Central Business District, Abuja You can also contact us by filling out the form below. Will be kept secure and confidential; 23. We keep your personal data in accordance with our legal obligations and with our Clients instructions. TLScontact and TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter TLScontact, we, us, our) is committed to protecting the privacy of the customers who visit TLScontact websites (hereinafter Customers, you, your). If you want to know exactly what personal data will be collected for the required service, please contact His Majestys Passport office/UKVI for more information. 6.2 Online purchase of Services from a TLScontact Centre located outside the European Union How we may use your personal information If you have applied through a third party, such as an agency or a solicitor, and used their email address on the visa application form, email notifications will go to this address. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. All reproduction of this content in whole or in part is strictly forbidden and is liable to constitute an act of infringement. We will hold your personal information on our systems only for as long as is necessary to provide the service. Before sharing any personal data we make sure that all service providers are contractually obliged to and can prove that your personal data: Changes to this Cookies Policy Part of this is making sure you understand your rights, which are as follows: 17. For more information, click here. 2019 - 2023 TLScontact. 14. 7.9 If due to any breach of contract or negligence on the part of TLScontact, the Customer submitted passport is lost or damaged beyond a useable condition, then TLScontact will pay to the applicant the amount of the fees charged by the government of the Customer home country for the replacement of the lost or damaged passport through their normal replacement procedure, and TLScontact will assist the applicant with the same within its capacity. Governing law The Customer is required to read and understand these terms and conditions before placing an order for the Service. 67, rue Saint Lazare To process your personal data lawfully we need to rely on one or more valid legal grounds. Withdraw you may withdraw your consent, at any time, for the processing of your personal data for which you have provided consent by following the Subject Access request described in this Notice. OVERSEAS TRANSFER OF YOUR PERSONAL DATA UK in Nigeria on Twitter: "Update on UK Visa Application. Due to the ongoing impact of Covid and global travel restrictions, UK Visas & Immigration are experiencing unpredictable demand across all visa routes. The fee of any or all of the Services paid to TLScontact, such as for the DNA testing service and/or the OCBE service, where applicable, is as currently shown on the Website. By applying for a Passport or related service your personal information will be transferred to the country or with the Government Authority you are applying to. In the event of such a breach, your right to use our site will cease immediately. 5. Ju jeni duke prdorur Internet Explorer pr t par faqen ton t internetit. TLScontact by your side. Other Third parties 2019 - 2023 TLScontact. Prepare your supporting documents We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. For more information, click here. The aforementioned Data Controllers (our Clients) may, however, use profiling. To duly exercise this right of cooling off, the Customer must notify TLScontact of his or her decision to cancel, before the end of the aforementioned cooling off period, using the Contact Us form. All rights reserved. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. 75009 Paris, France It is not intended to amount to advice on which you should rely. Object the right to object to the processing of your personal data for direct marketing, or in any other situation in compliance with local laws. Victoria Island, Lagos, Nigeria. 7.3 TLScontact accepts no liability if any information provided by the Customer is inaccurate or if the documents provided by the Customer in support of the application are insufficient. To contact us, please use our contact us form. Any questions you have in relation to this Privacy Notice or how we use your personal data should be sent to our Data Protection Officer: We may make changes to our site Please check with the third party if they received a notification about the passport being ready for collection. Don't hesitate to visit our Help page or to consult our help sections below. User-generated content is not approved by us In case you decide to turn off cookies we have these helpful links below for you. My e-mail address * i.e. The purpose of this privacy notice (hereinafter the Privacy Notice) is to explain how and why we use your personal data to ensure you remain informed and in control of your information. owen gun parts, ba gold member contact number uk, air ambulance in hatfield today, Request a financial compensation the settings page on your browser and click on the link. On Twitter: & quot ; Update on UK Visa Application Centre as your appointment our Centre during opening! 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